Tuesday, February 28, 2012

Treat Your D&O Insurance Policy Like A Used Car... What?!

When you buy a new car from a dealer, negotiations focus on price. Performance of the vehicle is assumed and backed by a warranty. When you buy a used car from an individual owner, consideration is placed on both price and condition of the vehicle. Often you will have a mechanic inspect a used car to determine its fitness in an effort to avoid costly performance surprises later.

Avoid costly performance surprises from your D&O policy by having it inspected like a used car. 

Whether buying D&O insurance for the first time or renewing existing coverage, due diligence in determining policy fitness is highly recommended. Have policies analyzed for potential loopholes and gaps in coverage. Many do not realize that there is no ISO standard D&O policy – each insurance carrier writes their own. Since no two policies are alike, it is important to understand the terms, conditions and extent of exclusions of each policy considered. Once differences are identified, you can then negotiate both cost and performance.

Treating your D&O insurance policy like a used car will help to ensure that it works the way you expect it to when you need it.  

Claim Example:

A recent policy review for a nutraceutical company revealed that there was no coverage for mismanagement arising out of any EPLI (Employment Practices Liability) claim. While there was a separate EPLI policy, it specifically excluded cover for D&O claims. Had a claim arisen, the company and or officers would have been liable for the defense costs of the mismanagement claim.

Such a case played out for a San Diego research company that ended up paying $123K in defense and settlement costs for their HR Director because their D&O and EPLI policies contained the same exclusions.

What Clients Are Saying About Carol Corporales...

Carol is not only a knowledgeable and accessible insurance professional, she's also personable and easy to work with. Her background in technology allows her to quickly understand what our company does, and to pro-actively solve problems that other brokers couldn't. We view her as a valued member of our team."

Office Administrator, E-Band Communications

See below for more comments about Carol.

Business Resources

  • Banking – call for contacts at several institutions
  • Contract Manufacturing sources – call for contacts
  • Employer Downsizing Assistance – call for contacts
  • Insurance Claim Lawyer – call for contacts
  • International Trade Assistance – call for contact information at the World Trade Center - San Diego
  • Investigation Services
  • IT Services
  • Loss Control Services
  • Nurse Advocate – call for contacts
  • Attorneys
  • Flood/Property Restoration – Call for contacts at J&M Keystone
  • Semiconductors - call for contacts
  • Tax Preparation and Audit
  • Tenant Negotiation Services
  • Safety Materials / Audit / Assistance - call for references

Other Comments About Carol's Work...



"I am always able to contact Carol directly and get a fast response, and she really knows commercial insurance. With Carol it's all about customer service."

Controller - Westerly Mechanical Corporation



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"My experience with Carol is that she goes way beyond the basics. She is thorough, timely and keeps me up to date. Best of all, she has our best interests at heart."


Court Shaw, CFO - Aethercomm, Inc.


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"Carol is not only a knowledgeable and accessible insurance professional, she’s also personable and easy to work with. Her background in technology allows her to quickly understand what our company does, and to pro-actively solve problems that other brokers couldn’t. We view her as a valued member of our team. "


Office Administrator - E-Band Communications


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" Carol's personal service and knowledge always exceed our expectations. She makes sure we are covered but not over-covered."


Director of Finance, REMEC Broadband Wireless